help with utility bills
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Please include your NAME, CITY and STATE, AREA CODE and PHONE NUMBER, TYPE
OF NEED and any ADDITIONAL INFORMATION you'd like to provide describing
your need. Thanks! My name Is Wendy Fontaine I live in Fall River
Massachusetts 02721 My phone number is I am single mother
with disabilities, I have major panic disorder,aghorophobia, Ptsd and major
depression, I get a monthly check one check just about pays my rent and my
sons survivor benefit is suppose to pay any other things we both need,i
have had my gas shut off since the end of june,ive called every resource
and have gotten nowhere,im looking for some help to get my gas turned back
on,i also hear how single people get almost 200 in food stamps and are on
section8 ,im a single mother i get 69dollars a month for food and pay
650.00 for rent,and ive heard of quite a bit of single people getting
this,it really upsets me,i would appreciate some help getting my gas turned
back on,please get back to me ,Thank You
I dont want a free ride from pge but I gave them 650 last month, how about another chance to give them 300? I can do that, I mean barely, but we have to get lights and heat on. I am not asking for anyone to pay it for me.
This is scary. I just realized that PGandE is almost more important to us than our government, which we "vote" on. And WHO are they that can come and unplug your fridge, and cause your food to rot. Unplug your home, which for heat and light brings SO MANY MORE HAZARDS when people use candles, propane and heaters and such indoors. Especially right here at the longest darkness, the coldest they can just disrupt a families life over amounts that arent keeping them from paying out their christmas bonuses. This should be regulated better. They should HAVE to accept an amount, a percentage of total due, perhaps on a sliding scale.
I think I want to go off grid, solar power, hand power, Ill build a waterfall in my yard and go water powered. Anything not to give these GRINCHES any more of my money!!
I need someone to give me some serious advice. Laclede has hurt me and my family long enough. I have not done this sooner because I have no money for a lawyer. This company is trying to make me pay them $4000 for service that they are lying in verification about. I have dealt with this issue for years and it is so wrong what they are doing. I feel that because they are the only gas company in this area they do this to get over because they just can… Here is my story…
2005 I lived at 3441 Oregon Ave. I argued with Laclede because they charged me $400-$800 each month for gas service and could not tell me why my bill was so high. A mansion’s bill wouldn’t even be that high. I stayed in a duplex. I would call and try to get some understanding but I got nothing but nasty attitudes and agents hanging up on me because they feel I was too irate and they don’t have to help me. I go downtown to their office and get the same attitude and then when I go off, they escort me out with police! I had to move with family after this! I was on Section 8 and due to the fact that they cut me off and I couldn’t afford to pay that amount, Section 8 kicked me off!
Then in 2006 I lived at 3624 Tennessee av. I had services cut on. They transferred over $2000 to my new address and would not help me as far as figuring out why it was even that high… I let it go because I didn’t want to get hung up on or denied service, I have children to think about. I lived here for not even a year, but the say I accumulated $1500 in my time there due to the fact that I so called stole gas from Laclede at some point between this address and the last address, in which is not true. Now I am irate again. Of course they hung up on me and left me out to dry… I moved… From 2007-2008 I chose to not deal with the gas company at all because they were playing me. But I would call to try to resolve this issue from time to time because it is not fair what they have done to me. At one point they finally had me fill out a fraudulent packet for investigation. I have yet to hear ANY of those results. Heck, who’s to say they even processed it, So When I moved to 2035 Jannette Dr. I tried to just go along with it and get an agency to pay my bill. CAASTLC agreed to help me get cut on. Almost a month went past and I was not on yet. I called the agency and they said that Laclede turned away their funds because I stole gas from them so they wanted the money from me personally! WHAT??????!!!!!! How dare they?! I had to pay to convert the whole house to electric in order to live there. Not to mention I am back on Section 8. I wasn’t going to let them screw me again. So I ended up having to move a few years later because the house was unsanitary and the landlord wouldn’t fix that….
Now here came 2011 I moved to my new place. I had no choice because it was all last minute and Section 8 only allows you a certain amount of time to use your voucher, besides I needed to get my children back on schedule with school and etc. I have gas heat, water and appliances. I had to cut gas on again; I still had over $3000 past billed in my name, $3446.00 to be more accurate. No one has been able to help me yet after all this time. I have no job, so I don’t know how in the world they expect me to make a payment of $500+ per month to them and pay all of my other bills too but I tried to play it smart this time. Since I can’t get any help from a lawyer or whatever, I will try to just work this thing out. So I paid and when the summer came, I knew I couldn’t afford it, so I sent my kids away for the summer and called Laclede and asked them… ‘I don’t have the money to pay you all right now after this month so if I had you cut it off and save up some money, could I get it cut back on at the beginning of the school year when my kids get home with no problems?’ The woman told me yes. So I did and by the end of the summer, I call them to restore my services and here we go again… I had to pay either the whole past due balance or have an agency help me with a pledge because the information the last woman had given me was misinformation. WOW! I did what they asked but then I lost my job while still under the cold whether rule. 1/9/13 they cut me off again!!!! And the woman tells me that they don’t have to honor this rule up to 3/31 if they chose not to! Now say I have to pay $2500 to be cut back on and they cannot lower it at all. I explained the situation from beginning to end to a supervisor. How am I to deal with this? He say that they took off the back amount that was from me stealing gas, so how is my bill still over $3000? I haven’t been here for more than a year in which 4-5 of those months it was off. He says that $1800 is from Oregon and the rest is from Tennessee, how does one accumulate that much gas without them cutting you off in the first place? They never would have let me stay on with a bill that high. They are lying and it is completely unfair to me. Obviously they still charging me and just wrote another excuse for the amount owed. I have no job, no extra money and a sickly child with nowhere else to go… How do I go about dealing with this issue?
Who taught you such venemon?Was it family were you adopted?Or as I'm thinking just plain mean.Shame on you for you have no idea what compassion for others are.Bet you have alot of friends too.Once they get the gag in your mouth.Maggie May
and during the holidays my power got shut off,I made arraignments but could not keep them with xmas and rent and a huge vet bill (we had to put our 11yr old dog down) and my daughters b-day 2weeks after xmas needless to say we fell on a tough time.So I decided to seek out all this "help" with my PG&E,Now I googled it and every single place that advertised help for "low income" families that I managed to actually get through to was NOT for "low income" families.To be eligible you had to be a "senior"or "disabled" or collecting social security! After spending hours on the phone I was PISSED off.These places that say "low income" need to advertise "help for low income seniors or low income people with disabilities" It's a joke a bunch of bullshit,there is no help for single mothers.It's very misleading.There is programs in Berkeley and San Fransisco but not Oakland? Bullshit
HOW DO I GET HELP PAYING MY UTILITY BILLS?
The Division of Public Utilities cannot physically assist any party with the payment of their utility bills. The Division of Public Utilities may intervene, and possibly mediate the informal complaint process where the utility may have violated Utah State Statute, Utah Public Service Commission Rules, or the Utility's published tariffs. The Division of Public Utilities can refer the party to programs administered by public agencies or in conjunction with the utilities themselves, that may assist the party in applying for utility payment assistance.
HOME ENERGY ASSISTANCE TARGET (HEAT)
The HEAT program is Utah's version of the federal LIHEAP program (Low Income Home Energy Assistance Program). funded 100% by the Federal Government through the U.S. Department of Health and Human Services and administered by the Utah State Department of Community and Culture (DCC). It is designed to assist eligible households to meet the rising costs of home heating by either electricity or natural gas. There is also a LOW INCOME WEATHERIZATION ASSISTANCE PROGRAM, administered by the same State office that can assist eligible parties to make their homes more energy efficient.
How to apply
WEATHERIZATION ASSISTANCE PROGRAM
This program is also administered by the Utah State Department of Community and Culture. It is administered through nine government and nonprofit agencies across the state, enables qualified low-income individuals and families to make their homes more energy efficient and reduce utility costs. Individuals, families, elderly people (age 60 or older), and the handicapped that are at or below 125 percent of the current federal poverty income guidelines are eligible for the Weatherization Assistance Program.
This program is also administered by the Utah State Department of Community and Culture, and is designed to assist eligible households to meet the rising costs of home electric energy.
You can obtain more information about these programs by contacting Sherm Roquiero at (801) 538-8644, Rosalinda Tsosie at (801) 538-8621 or Eva Salazar at (801) 538-8642 with Community and Economic development or the Energy Hotline 1-800-662-3633. Click here to visit their website.
Salt Lake County:
Utah, Wasatch and Summit Counties:
Weatherization 373-8333 x 117
Davis, Morgan and Weber Counties:
Box Elder, Cache and Rich Counties:
Heat and Weatherization 435-752-7242
Juab, MIllard, Sanpete, Sevier, Piute and Wayne Counties:
Heat and Weatherization 435-896-9222
Beaver, Iron, Washington, Garfield and Kane Counties:
Heat and Weatherization 435-673-3548
Dagget, Duchesne and Uintah Counties:
Heat and Weatherization 435-722-4518
San Juan, Grand, Emery and Carbon Counties:
Heat and Weatherization 435-637-7323
Under the Public Service Commission Rule R746-341-1 you may be eligible for a discount on monthly local phone service and one-time hook-up fees. It is funded through the Universal Services Fund (USF) approved by the Federal Communications Commission (FCC) and the State of Utah. It provides a discount of approximately $13.25 a month for low-income households (135% of the federal poverty limit) with landline telephones and a 50% (up to $30) Link-Up discount for low-income households who desire to install a landline telephone in their home. As of June 2006, the Utah Lifeline program had over 29,000 participants.
Eligibility - Do You Qualify?
Shauna Springer 801-530-6433 firstname.lastname@example.org
Eva Salazar 801-538-8642 email@example.com
OTHER POSSIBLE SOURCES OF ASSISTANCE:
- Southeastern Utah Association of Government's Heat Program
- Questar Gas assistance link
- The American Red Cross also administers their own 'Emergency Utility Assistance Programs'. They are REACH, LEND A HAND and Salt Lake City WATER ASSIST. For more information contact the American Red Cross office nearest you.